BIG NIGHT SOCIAL · VERSION 15 NOVEMBER 2026
Your privacy matters
The legal trading name, business address and support email must be added before public launch and ticket sales. These terms are drafted for review against the final event arrangements.
For enquiries, use our contact form.
What we collect and why
We use booking names, email addresses, ticket quantities and payment references to fulfil bookings and communicate event information (contract). Financial records may be retained for applicable accounting and legal obligations. Stripe handles payment details under its own privacy notice.
We use artist, venue and sponsor applications to assess and reply to enquiries and negotiate possible bookings (steps towards a contract or legitimate interests, as appropriate). Private review media is used only for that purpose. An optional publicity permission is separate. Applications are not public profiles.
Mailing-list choices
Event announcements and offers are sent only with your separate opt-in and confirmation. Booking a ticket, submitting an enquiry or providing parental permission does not subscribe you. Every marketing email must include an unsubscribe route. Operational ticket, cancellation and safety messages are separate from marketing.
Children’s information
An adult must submit a Spotlight expression of interest. At this stage we ask only for an age band and the adult’s contact details, not a child’s full name, birth date, medical details or videos. Actual entry will have a separate notice and guardian-led permission process. We do not publish identifiable children’s media without a specific appropriate permission.
Who can see your details
Authorised organisers can view records and private media. Hosting and storage are provided through ChatGPT Sites and Cloudflare; Stripe processes payments and Resend will deliver emails when configured. We share only necessary information with relevant service providers and event staff. We do not sell mailing lists or give sponsors permission to contact you from our list.
Security and retention
Organiser records require an authorised sign-in. Uploads are privately stored and served to authorised organisers. We aim to review unsuccessful artist enquiries after 12 months, general enquiries after 12 months and children’s preliminary interest records within 90 days after the relevant programme ends or is abandoned, deleting records no longer needed. Accounting and dispute records are kept for the applicable legal period. Marketing information is retained until withdrawal or until no longer reasonably needed; a minimal suppression record may remain to honour opt-outs.
Your rights
You may request access, correction, deletion, restriction or portability where applicable, object to relevant processing and withdraw consent for future use. Contact us via the form or the listed support address. Withdrawal does not invalidate previous lawful processing. You can complain to the Information Commissioner’s Office. Before launch, the organiser must confirm supplier terms, any international-transfer safeguards and final retention arrangements.